STRIKERS CRICKET ACADEMY

ELECTRONIC SIGNATURE DISCLOSURE

By signing this agreement electronically, you agree that:

1. Your electronic signature has the same legal effect as a handwritten signature under the California Uniform Electronic Transactions Act (CUETA) and federal E-SIGN Act.
2. You consent to conduct this transaction electronically.
3. You have the ability to download, print, or save this agreement for your records.
4. You may request a paper copy by emailing admin@strikerscricket.com

1. MEMBERSHIP INFORMATION

This Payment Terms agreement applies to the following membership:

2. MEMBERSHIP MODEL OVERVIEW

2.1 How Our Membership Works

Strikers Cricket Academy operates on a membership access model, similar to a gym membership. This means:

2.2 Key Principle

Your membership fee remains the same regardless of:

• How many sessions your child actually attends
• Sessions missed due to family travel, illness, schedule conflicts, or other personal reasons
• Weather cancellations or facility closures
• Your child's decision not to attend
• Scheduled breaks and closures (which are already built into pricing)

This model allows us to:

• Maintain consistent coaching quality
• Plan roster and facility allocation
• Keep administrative overhead low
• Offer competitive pricing
• Focus energy on cricket, not attendance tracking

3. PAYMENT STRUCTURE AND BILLING

3.1 Membership Plans and Pricing

Pricing subject to change with 30 days notice for new enrollments. Current members' rates are locked in for the duration of their current membership period.

3.2 What's Included in Membership

All Programs Include:

• Professional group coaching led by certified coaches
• Access to scheduled training sessions per your selected frequency
• Match simulations and tactical game-based drills
• Strength, fitness, and injury-prevention sessions
• Regular player assessments with feedback
• Access to WhatsApp groups for communications and schedule updates

Advanced Program Additional Inclusions:

• Up to 4 AstroTurf games per month (included in annual/6-month pricing)
• Tournament preparation training

3.3 What's NOT Included (Additional Fees)

The following are NOT included in membership fees and will incur separate charges:

• Tournament registration fees
• Natural turf game fees (for U13/U15 Advanced players)
• Additional AstroTurf games beyond included allowance (if applicable)
• Team uniforms and jerseys
• Special camps, clinics, or workshops (unless specifically stated)
• One-on-one private coaching ($65 per 30-minute session)
• Replacement or additional equipment
• Travel expenses for away tournaments

3.4 Billing Schedule

3.5 Payment Methods

Accepted Payment Methods:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Company/employer donations or reimbursements (requires pre-approval via email to admin@strikerscricket.com)

NOT Accepted:

• Cash payments
• Zelle
• Venmo
• Personal checks
• PayPal (except through official Strikers payment links)

3.6 Automatic Renewal

Your membership automatically renews at the end of each billing period unless you cancel with proper notice (see Section 8).

3.7 Prorated Pricing

If you enroll mid-period, your first payment will be prorated based on:

• The number of weeks remaining in the current period
• Your selected membership plan
• Prorated calculations are automatic in our system

4. NO REFUND POLICY

4.1 General No-Refund Rule

Strikers Cricket Academy does not provide refunds, credits, or reimbursements for:

• Missed sessions due to participant absence (illness, travel, schedule conflicts, personal choice, etc.)
• Weather-related cancellations or facility closures
• Participant withdrawal during a paid membership period
• Dissatisfaction with coaching, program, or facilities
• Change in personal circumstances (relocation, schedule changes, loss of interest, etc.)
• Sessions attended but not enjoyed
• Any other reason except as specifically stated in Section 4.3

4.2 Why We Have a No-Refund Policy

Our membership model and no-refund policy exist because:

• We reserve your child's spot on the roster regardless of attendance
• We maintain consistent staffing and facility allocations
• Our pricing already accounts for typical absences and scheduled breaks
• Tracking refunds/credits would require administrative overhead that would increase costs for all families
• This model allows us to keep pricing competitive and accessible

4.3 Exceptions (Refunds We Will Provide)

We will provide refunds ONLY in the following circumstances:

5. NO MAKEUP POLICY

5.1 General No-Makeup Rule

Strikers Cricket Academy does not provide makeup sessions for:

• Participant absences for any reason (illness, travel, schedule conflicts, personal choice, etc.)
• Weather-related cancellations or facility closures
• Last-minute schedule changes by Strikers
• Any other reason

5.2 Why We Have a No-Makeup Policy

• We are a small team with limited administrative capacity
• Tracking makeup sessions for 250+ students is operationally infeasible
• Our membership pricing already accounts for occasional absences
• Makeup policies create complexity and unfairness
• This allows us to focus energy on coaching quality rather than scheduling logistics

5.3 Weather Cancellations

When weather or facility issues force us to cancel sessions:

• We will TRY to reschedule or move indoors when possible
• We CANNOT guarantee makeup sessions will be available
• Facility availability, coach availability, and roster size may prevent makeups
• No refunds or credits are provided for cancellations

Communication:

• All cancellations communicated via WhatsApp group
• We aim to provide as much notice as possible
• Check WhatsApp before each session during questionable weather

6. SCHEDULED BREAKS AND CLOSURES

6.1 Academy Closures (No Classes)

Strikers Cricket Academy is closed during the following periods:

• Thanksgiving Week (typically late November)
• Christmas Week (typically December 23-30)
• New Year Week (typically December 30 - January 5)
• Spring Break (typically March/April, aligns with local school districts)
• Summer Break (4 weeks in summer, typically July/August)

Exact dates are communicated annually in advance.

6.2 Breaks Are Built Into Pricing

Your membership fee already accounts for these closures.

• Annual pricing is calculated to reflect scheduled breaks
• Monthly rates factor in average attendance over the full year
• No billing adjustments or credits are provided for scheduled breaks
• You continue to pay your regular membership fee during closure periods

Example: If you pay monthly, your fee is the same every month, including months with scheduled breaks. This is by design to keep billing simple and consistent.

6.3 Mid-Period Enrollment

If you enroll during a period that includes a scheduled break:

• Your prorated fee accounts for the closure
• You will not be charged for weeks when Academy is closed

7. DISCOUNTS AND SPECIAL OFFERS

7.1 Available Discounts

Discounts cannot exceed 20% total.

7.2 Promotional Offers

Occasionally, Strikers may offer:

• Referral bonuses
• Early enrollment discounts
• Special seasonal promotions
• Scholarship opportunities

Promotional terms will be clearly stated at the time of offer.

7.3 Discount Application

• Discounts are applied automatically during enrollment if you qualify
• Discounts apply to future billing periods
• Discounts cannot be applied retroactively to past payments
• Strikers reserves the right to modify or discontinue discounts with notice

8. CANCELLATION AND WITHDRAWAL

8.1 How to Cancel

To cancel your membership:

1. Send written notice to admin@strikerscricket.com
2. Include “Membership Cancellation” in subject line
3. Include child's name and parent name in email
4. Provide at least 14 days advance notice before your next billing date

8.2 Cancellation Effective Date

• Cancellation takes effect at the end of your current paid membership period
• You will not receive a refund for the current period (already paid)
• You retain access to all sessions through the end of the paid period
• Auto-renewal will be stopped for future periods

8.3 No-Show Cancellation

If your child does not attend for 4 consecutive weeks (without communication), we will assume you wish to cancel. We will attempt to contact you before canceling.

8.4 Academy-Initiated Cancellation

Strikers reserves the right to terminate your membership immediately, without refund, if:

• Your child violates safety rules or Academy policies
• Your child engages in bullying, harassment, or disruptive behavior
• You or your child behave disrespectfully toward staff, coaches, or other families
• Payment repeatedly fails or disputes are filed
• Your child poses a safety risk to themselves or others

9. FAILED PAYMENTS AND LATE FEES

9.1 Failed Payment Processing

If your scheduled payment fails:

• We will attempt to process payment 3 times over 7 days
• You will receive email notification of failed payment
• Your child may be temporarily suspended from sessions until payment resolves
• You must update payment information or contact us immediately

9.2 Late Fees

• $25 late fee applied if payment is not received within 7 days of billing date
• Additional $10 fee for each failed payment attempt after the first

9.3 Suspension for Non-Payment

If payment remains unresolved after 14 days:

• Your membership will be suspended
• Your child cannot attend sessions during suspension
• Your membership spot is not guaranteed to be held
• No refunds provided for suspended period

9.4 Reactivation After Suspension

To reactivate after suspension:

• Pay all outstanding balances plus late fees
• Provide valid payment method for future charges
• Email admin@strikerscricket.com to confirm reactivation
• Spot on roster subject to availability

10. PAYMENT DISPUTES AND CHARGEBACKS

10.1 Contact Us First

Before disputing a charge with your bank:

• Contact admin@strikerscricket.com to resolve the issue
• Most billing questions can be quickly resolved
• We will provide detailed transaction history and documentation

10.2 Chargeback Consequences

If you file a chargeback or payment dispute without contacting us:

• Your membership will be immediately suspended
• Your child will not be permitted to attend sessions
• You will be responsible for chargeback fees ($25-50 typically)
• We will contest illegitimate chargebacks and provide documentation to your bank
• Membership may be terminated without refund

10.3 Legitimate Disputes

We will fully cooperate with legitimate disputes for:

• Unauthorized charges
• Duplicate charges
• Incorrect amounts charged
• Charges after documented cancellation

11. PRICE CHANGES

11.1 Current Members (Price Lock)

Your current membership price is locked for the duration of your current membership period.

11.2 Price Increases

Strikers may increase prices at any time with 30 days advance notice.

Price increases apply:

• To new enrollments immediately
• To renewing memberships after the notice period
• Existing members will be notified via email before their renewal date

11.3 Your Options

If prices increase:

• Continue membership at new price
• Cancel membership before renewal (no penalty)
• Switch to a different plan or frequency if available

12. FAMILY RESPONSIBILITIES

12.1 Payment Method Maintenance

You are responsible for:

• Maintaining a valid, current payment method on file
• Updating payment information if card expires or changes
• Ensuring sufficient funds are available on billing dates
• Contacting us if you need to change payment methods

12.2 Contact Information

You must:

• Keep email address current and check email regularly
• Respond to payment-related communications within 48 hours
• Notify us of any changes to contact information

12.3 Membership Monitoring

You are responsible for:

• Knowing your billing date and membership plan
• Tracking your child's participation
• Understanding our policies before enrollment
• Canceling in advance if you no longer wish to continue

13. ADDITIONAL TERMS

13.1 Session Allocation

• Strikers assigns students to specific session times based on availability, age group, and skill level
• We aim to accommodate your preferences but cannot guarantee specific days/times
• We may need to move your child to a different session if enrollment changes
• We will provide advance notice of any schedule changes when possible

13.2 Facility Access

• Membership provides access to scheduled sessions only
• Facilities are not available for drop-in use or practice outside scheduled times
• Parents/guardians must drop off and pick up on time
• We are not responsible for supervision before or after scheduled session times

13.3 Coaching and Team Decisions

• Coaching staff have sole discretion over team selection, playing time, and player development
• We make decisions based on skill, effort, attitude, and team needs
• Parent input is welcomed but does not guarantee changes to coaching decisions
• We minimize politics and favoritism through transparent processes

13.4 Communication

• Primary communication is via WhatsApp groups
• You must join your program's WhatsApp group for schedule updates and important announcements
• Email is used for billing, policy updates, and administrative matters
• Check both channels regularly

14. GENERAL PROVISIONS

14.1 Entire Agreement

This Payment Terms agreement, together with the Liability Waiver and Photo/Video Consent, constitutes the entire agreement between you and Strikers Cricket Academy regarding membership and payment.

14.2 Modification

Strikers may update these Payment Terms from time to time. Updated versions will be posted at strikersacademy.org with 30 days notice. Continued participation after updates constitutes acceptance of updated terms.

14.3 Severability

If any provision of this agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14.4 Waiver

Failure by Strikers to enforce any provision shall not constitute a waiver of that or any other provision.

14.5 Assignment

Strikers may assign this agreement to a successor organization. You may not assign or transfer your membership to another person without written consent.

14.6 Governing Law

This agreement shall be governed by the laws of the State of California.

14.7 Disputes

Any disputes arising from this agreement shall be resolved through:

1. Good faith negotiation between you and Strikers
2. Mediation if negotiation fails
3. Binding arbitration or small claims court in Santa Clara County, California

15. ACKNOWLEDGMENT OF UNDERSTANDING

I HAVE CAREFULLY READ THESE PAYMENT TERMS AND FULLY UNDERSTAND THEIR CONTENTS. I understand that:

• This is a membership model — I pay for access, not per-session attendance
• No refunds for missed sessions, weather cancellations, or personal absences
• No makeup sessions will be provided
• Scheduled breaks are built into pricing — no billing adjustments
• I must cancel with 14 days notice to stop future charges
• Cancellation is effective at end of current paid period — no mid-period refunds
• Prices may increase with 30 days notice
• I am responsible for maintaining valid payment information
• Late fees and suspension may result from failed payments
• Strikers can terminate membership for policy violations without refund
• I have had the opportunity to ask questions before agreeing

By clicking “I Agree” or signing electronically, I acknowledge that I have read, understood, and agree to be bound by these Payment Terms and Membership Agreement.

CONTACT INFORMATION

Strikers Cricket Academy
Email: admin@strikerscricket.com